Oli McDaniel - Tech Support Expert

Your go-to specialist for technical support and cybersecurity solutions tailored for your needs.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

Technical Projects

Showcasing my expertise in technical support and cybersecurity solutions.

A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
Web Development

Created responsive websites using HTML, CSS, and JavaScript for various clients, enhancing their online presence and user experience through effective design and functionality.

A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.
A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.
AI Innovations

Developed AI-driven applications and tools, leveraging my experience in training language models and utilizing AI for efficient problem-solving and content creation.

Work Experience

With a strong background in tech support, I specialize in cybersecurity and customer success, providing exceptional service in web hosting, software support, and virus removal.

Portfolio

Technical Support Expertise

Skilled in HTML, JavaScript, CSS, and Python, I build effective solutions.

A laptop with an open screen displaying dashboard analytics featuring charts, graphs, and numerical data related to sales and subscriptions. The interface is predominantly dark-themed with sections highlighting key performance metrics. The device shown is a MacBook Pro, indicated by the keyboard layout and branding.
A laptop with an open screen displaying dashboard analytics featuring charts, graphs, and numerical data related to sales and subscriptions. The interface is predominantly dark-themed with sections highlighting key performance metrics. The device shown is a MacBook Pro, indicated by the keyboard layout and branding.
AI Integration

Experience. With our intuitive design and user-friendly interface, your website will captivate visitors. 2

Technical Support Services

Expert assistance in tech support, software solutions, and cybersecurity for your business needs.

A person is seated at a desk in a workspace, smiling while interacting with their smartphone. A laptop is open in front of them, displaying a webpage. Shelves filled with boxes are visible in the background, and a large cardboard box labeled 'borasco personal protection' is placed next to the desk.
A person is seated at a desk in a workspace, smiling while interacting with their smartphone. A laptop is open in front of them, displaying a webpage. Shelves filled with boxes are visible in the background, and a large cardboard box labeled 'borasco personal protection' is placed next to the desk.
Two people are interacting with a laptop on a white standing desk. The laptop screen displays a webpage related to social wall solutions for hashtag campaigns. The setting appears to be a modern office with several chairs, tables, and a large plant in the background. One person is wearing a colorful floral top and the other is in a dark t-shirt.
Two people are interacting with a laptop on a white standing desk. The laptop screen displays a webpage related to social wall solutions for hashtag campaigns. The setting appears to be a modern office with several chairs, tables, and a large plant in the background. One person is wearing a colorful floral top and the other is in a dark t-shirt.
Web Hosting Support

Providing reliable support for web hosting clients, ensuring smooth operations and quick resolutions.

Cybersecurity Solutions

Specializing in virus removal and security measures to protect your digital assets effectively.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Oli's technical support expertise transformed my experience; he resolved issues quickly and efficiently every time.

Sarah Lee

A person wearing a white mask is interacting with a network server, handling blue cables. The setup is illuminated with blue lights, suggesting a technological environment.
A person wearing a white mask is interacting with a network server, handling blue cables. The setup is illuminated with blue lights, suggesting a technological environment.

I highly recommend Oli for his exceptional skills in cybersecurity and customer support; he's outstanding.

John Smith

A dimly lit desk setup featuring a computer monitor displaying a document titled 'General Hardening Guideline'. The desk has a mechanical keyboard with blue and red keys, a lamp providing light on the right side, and various small items including notes pinned to the wall, a notebook, and a cup. There is a mesh office chair in front of the desk.
A dimly lit desk setup featuring a computer monitor displaying a document titled 'General Hardening Guideline'. The desk has a mechanical keyboard with blue and red keys, a lamp providing light on the right side, and various small items including notes pinned to the wall, a notebook, and a cup. There is a mesh office chair in front of the desk.
★★★★★
★★★★★